Issue 57766 - Openoffice crashes almost randomly when working with charts
Summary: Openoffice crashes almost randomly when working with charts
Status: CLOSED DUPLICATE of issue 58368
Alias: None
Product: General
Classification: Code
Component: chart (show other issues)
Version: 3.3.0 or older (OOo)
Hardware: PC Linux, all
: P3 Trivial (vote)
Target Milestone: ---
Assignee: bjoern.milcke
QA Contact: issues@graphics
URL:
Keywords: oooqa
Depends on:
Blocks:
 
Reported: 2005-11-11 21:05 UTC by h_texmex_h
Modified: 2013-02-24 21:18 UTC (History)
2 users (show)

See Also:
Issue Type: DEFECT
Latest Confirmation in: ---
Developer Difficulty: ---

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Description h_texmex_h 2005-11-11 21:05:48 UTC 
Openoffice crashes every time I work with a chart in any module (Writer,
Impress, Calc), it has never crashed when a chart was not present, so that's why
I think it has something to do with charts, it might not though. The error
report is as follows:

0x11f028: /usr/lib/openoffice.org2.0/program/libuno_sal.so.3 + 0x1e028
0x11f7ee: /usr/lib/openoffice.org2.0/program/libuno_sal.so.3 + 0x1e7ee
0x9f6420:  + 0x420 (__kernel_sigreturn + 0x0)
0x94eb53e: /usr/lib/openoffice.org2.0/program/libsc680li.so + 0x39553e
0x930b72c: /usr/lib/openoffice.org2.0/program/libsc680li.so + 0x1b572c
0x930c9c5: /usr/lib/openoffice.org2.0/program/libsc680li.so + 0x1b69c5
0x7176ba4: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x1c9ba4
0x7176c61: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x1c9c61
0x7176c61: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x1c9c61
0x7176c61: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x1c9c61
0x7176c61: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x1c9c61
0x7176c61: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x1c9c61
0x7176c61: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x1c9c61
0x717bb1c: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x1ceb1c
0x717bc86: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x1cec86
0x717bca8: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x1ceca8
0x702f300: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x82300
0x703adce: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x8ddce
(Timer::Timeout() + 0x10)
0x703b148: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x8e148
0x101ce51: /usr/lib/openoffice.org2.0/program/libvclplug_gen680li.so + 0x3ee51
0x101ce3c: /usr/lib/openoffice.org2.0/program/libvclplug_gen680li.so + 0x3ee3c
(SalData::Timeout() const + 0x24)
0xe149f0: /usr/lib/openoffice.org2.0/program/libvclplug_gtk680li.so + 0x189f0
0xf79fe6: /usr/lib/libglib-2.0.so.0 + 0x24fe6
0xf784ce: /usr/lib/libglib-2.0.so.0 + 0x234ce (g_main_context_dispatch + 0x1dc)
0xf7b4d6: /usr/lib/libglib-2.0.so.0 + 0x264d6
0xf7b9b8: /usr/lib/libglib-2.0.so.0 + 0x269b8 (g_main_context_iteration + 0x66)
0xe14bcf: /usr/lib/openoffice.org2.0/program/libvclplug_gtk680li.so + 0x18bcf
0x1023afa: /usr/lib/openoffice.org2.0/program/libvclplug_gen680li.so + 0x45afa
(X11SalInstance::Yield(unsigned char) + 0x28)
0x7035594: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x88594
(Application::Yield() + 0x48)
0x70355ca: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x885ca
(Application::Execute() + 0x26)
0x738c73: /usr/lib/openoffice.org2.0/program/libsoffice.so + 0x21c73
(desktop::Desktop::Main() + 0x15ab)
0x703a99f: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x8d99f
0x703aa4f: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x8da4f (SVMain()
+ 0x29)
0x733ad7: /usr/lib/openoffice.org2.0/program/libsoffice.so + 0x1cad7 (sal_main +
0x57)
0x733b23: /usr/lib/openoffice.org2.0/program/libsoffice.so + 0x1cb23 (main + 0x27)
0x7aed5f: /lib/libc.so.6 + 0x14d5f (__libc_start_main + 0xdf)
0x80484c5: /usr/lib/openoffice.org2.0/program/soffice.bin + 0x4c5

The crash occurs rather randomly, sometimes while editing, sometimes just while
viewing a document containing a chart, I'm not sure why this happens.
Comment 1 h_texmex_h 2005-11-11 21:10:34 UTC 
Another log ... similar in nature, but not quite the same, I won't post more
unless you tell me you need more, don't wanna spam yall.

0x11f028: /usr/lib/openoffice.org2.0/program/libuno_sal.so.3 + 0x1e028
0x11f7ee: /usr/lib/openoffice.org2.0/program/libuno_sal.so.3 + 0x1e7ee
0x4dc420:  + 0x420 (__kernel_sigreturn + 0x0)
0x7099b70: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0xecb70
0x709b27d: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0xee27d
(OutputDevice::DrawRect(Rectangle const&) + 0xc5)
0x70b8794: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x10b794
0x70bae70: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x10de70
0x70baed5: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x10ded5
(OutputDevice::Erase() + 0x59)
0x70bb944: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x10e944
0x70bbdb0: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x10edb0
(VirtualDevice::VirtualDevice(unsigned short) + 0x4e)
0x8314522: /usr/lib/openoffice.org2.0/program/libsvx680li.so + 0x2c4522
0x82f47c1: /usr/lib/openoffice.org2.0/program/libsvx680li.so + 0x2a47c1
(EditEngine::SetRefMapMode(MapMode const&) + 0x1d)
0x8d45922: /usr/lib/openoffice.org2.0/program/libsc680li.so + 0x3f6922
0x8d45a92: /usr/lib/openoffice.org2.0/program/libsc680li.so + 0x3f6a92
0x8ca88df: /usr/lib/openoffice.org2.0/program/libsc680li.so + 0x3598df
0x8ca8dd2: /usr/lib/openoffice.org2.0/program/libsc680li.so + 0x359dd2
0x8a60e3e: /usr/lib/openoffice.org2.0/program/libsc680li.so + 0x111e3e
0x8a60ee6: /usr/lib/openoffice.org2.0/program/libsc680li.so + 0x111ee6
0x702f300: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x82300
0x703adce: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x8ddce
(Timer::Timeout() + 0x10)
0x703b148: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x8e148
0x101ce51: /usr/lib/openoffice.org2.0/program/libvclplug_gen680li.so + 0x3ee51
0x101ce3c: /usr/lib/openoffice.org2.0/program/libvclplug_gen680li.so + 0x3ee3c
(SalData::Timeout() const + 0x24)
0xe149f0: /usr/lib/openoffice.org2.0/program/libvclplug_gtk680li.so + 0x189f0
0xf79fe6: /usr/lib/libglib-2.0.so.0 + 0x24fe6
0xf784ce: /usr/lib/libglib-2.0.so.0 + 0x234ce (g_main_context_dispatch + 0x1dc)
0xf7b4d6: /usr/lib/libglib-2.0.so.0 + 0x264d6
0xf7b9b8: /usr/lib/libglib-2.0.so.0 + 0x269b8 (g_main_context_iteration + 0x66)
0xe14bcf: /usr/lib/openoffice.org2.0/program/libvclplug_gtk680li.so + 0x18bcf
0x1023afa: /usr/lib/openoffice.org2.0/program/libvclplug_gen680li.so + 0x45afa
(X11SalInstance::Yield(unsigned char) + 0x28)
0x7035594: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x88594
(Application::Yield() + 0x48)
0x70355ca: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x885ca
(Application::Execute() + 0x26)
0x738c73: /usr/lib/openoffice.org2.0/program/libsoffice.so + 0x21c73
(desktop::Desktop::Main() + 0x15ab)
0x703a99f: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x8d99f
0x703aa4f: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x8da4f (SVMain()
+ 0x29)
0x733ad7: /usr/lib/openoffice.org2.0/program/libsoffice.so + 0x1cad7 (sal_main +
0x57)
0x733b23: /usr/lib/openoffice.org2.0/program/libsoffice.so + 0x1cb23 (main + 0x27)
0x7aed5f: /lib/libc.so.6 + 0x14d5f (__libc_start_main + 0xdf)
0x80484c5: /usr/lib/openoffice.org2.0/program/soffice.bin + 0x4c5
Comment 2 h_texmex_h 2005-11-11 22:00:24 UTC 
This log is different and longer so maybe I should include it:

0x11f028: /usr/lib/openoffice.org2.0/program/libuno_sal.so.3 + 0x1e028
0x11f7ee: /usr/lib/openoffice.org2.0/program/libuno_sal.so.3 + 0x1e7ee
0xfa8420:  + 0x420 (__kernel_sigreturn + 0x0)
0x7099b70: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0xecb70
0x709b27d: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0xee27d
(OutputDevice::DrawRect(Rectangle const&) + 0xc5)
0x70b8794: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x10b794
0x70bae70: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x10de70
0x70baed5: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x10ded5
(OutputDevice::Erase() + 0x59)
0x70bb944: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x10e944
0x70bbdb0: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x10edb0
(VirtualDevice::VirtualDevice(unsigned short) + 0x4e)
0x8526cca: /usr/lib/openoffice.org2.0/program/libsvx680li.so + 0x4d6cca
0x85d37b7: /usr/lib/openoffice.org2.0/program/libsvx680li.so + 0x5837b7
(SdrPageViewWindow::CreateViewSpecificObjectContact() + 0x27)
0x85d37f2: /usr/lib/openoffice.org2.0/program/libsvx680li.so + 0x5837f2
(SdrPageViewWindow::GetObjectContact() const + 0x1e)
0x85d545a: /usr/lib/openoffice.org2.0/program/libsvx680li.so + 0x58545a
(SdrPageViewWindow::Redraw(Region const&, unsigned short, unsigned char const*,
sdr::contact::ViewObjectContactRedirector*) const + 0x29a)
0x85d7160: /usr/lib/openoffice.org2.0/program/libsvx680li.so + 0x587160
(SdrPageView::DrawLayer(unsigned char, Rectangle const&, OutputDevice*, unsigned
short) const + 0xae)
0xb25202d2: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x1ce2d2
0xb26077bf: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x2b57bf
0xb2523b9b: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x1d1b9b
(ViewShell::ImplEndAction(unsigned char) + 0x5b5)
0xb24ff113: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x1ad113
0xb25075dc: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x1b55dc
(SwCrsrShell::EndAction(unsigned char) + 0x7a)
0xb24fe93b: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x1ac93b
0xb2a29b96: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x6d7b96
(SwWrtShell::DelLeft() + 0xcc)
0xb2983fcf: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x631fcf
0xb2983ff0: /usr/lib/openoffice.org2.0/program/libsw680li.so + 0x631ff0
0x7de7a46: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x1a6a46
0x7de6e2a: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x1a5e2a
0x7de731b: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x1a631b
(SfxDispatcher::_Execute(SfxShell&, SfxSlot const&, SfxRequest&, unsigned short)
+ 0x137)
0x7df0596: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x1af596
0x7dded71: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x19dd71
0x7ddf1af: /usr/lib/openoffice.org2.0/program/libsfx680li.so + 0x19e1af
0x2464446: /usr/lib/openoffice.org2.0/program/libsvt680li.so + 0xe7446
0x2464508: /usr/lib/openoffice.org2.0/program/libsvt680li.so + 0xe7508
0x702f300: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x82300
0x71c83de: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x21b3de
0x71c83c4: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x21b3c4
0x702f300: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x82300
0x7183740: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x1d6740
0xf5ccdc: /usr/lib/openoffice.org2.0/program/libvclplug_gen680li.so + 0x1ecdc
0xf829e8: /usr/lib/openoffice.org2.0/program/libvclplug_gen680li.so + 0x449e8
(SalDisplay::DispatchInternalEvent() + 0xb0)
0xe14fa9: /usr/lib/openoffice.org2.0/program/libvclplug_gtk680li.so + 0x18fa9
0xfce730: /usr/lib/libglib-2.0.so.0 + 0x25730
0xfcc4ce: /usr/lib/libglib-2.0.so.0 + 0x234ce (g_main_context_dispatch + 0x1dc)
0xfcf4d6: /usr/lib/libglib-2.0.so.0 + 0x264d6
0xfcf9b8: /usr/lib/libglib-2.0.so.0 + 0x269b8 (g_main_context_iteration + 0x66)
0xe14bcf: /usr/lib/openoffice.org2.0/program/libvclplug_gtk680li.so + 0x18bcf
0xf83afa: /usr/lib/openoffice.org2.0/program/libvclplug_gen680li.so + 0x45afa
(X11SalInstance::Yield(unsigned char) + 0x28)
0x7035594: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x88594
(Application::Yield() + 0x48)
0x70355ca: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x885ca
(Application::Execute() + 0x26)
0x738c73: /usr/lib/openoffice.org2.0/program/libsoffice.so + 0x21c73
(desktop::Desktop::Main() + 0x15ab)
0x703a99f: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x8d99f
0x703aa4f: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x8da4f (SVMain()
+ 0x29)
0x733ad7: /usr/lib/openoffice.org2.0/program/libsoffice.so + 0x1cad7 (sal_main +
0x57)
0x733b23: /usr/lib/openoffice.org2.0/program/libsoffice.so + 0x1cb23 (main + 0x27)
0x7aed5f: /lib/libc.so.6 + 0x14d5f (__libc_start_main + 0xdf)
0x80484c5: /usr/lib/openoffice.org2.0/program/soffice.bin + 0x4c5
Comment 3 h_texmex_h 2005-11-11 22:05:57 UTC 
Looks like there's gonna be a lot of them so I'll add the rest to a .zip file
and attach it after 10 or so logs, they all seem to be different.
Comment 4 kla 2005-11-14 09:35:11 UTC 
There is nothing happens with the chart.
->SSA: Maybe something for You?
Comment 5 stephan_schaefer 2005-11-14 09:55:38 UTC 
ssa->h_texmex_h: If you can easily reproduce the problem, please describe
exactly what has to be done to trigger the crash. 
Have you ever submitted an official error report using the dialog that appears
the next time you start OOo after a crash ? There is probably more information
available than in the stack traces you have attached here. So please, if the
'crash-reporter' appears press the submit button and give a short note in this
issue.
Comment 6 h_texmex_h 2005-11-18 02:26:14 UTC 
no crash-reporter has ever appeared for me, is there any way to turn it on ?

The crashes are kind of random, sometimes after attempting to save the chart,
sometimes while editing the chart, and sometimes it crashes while scrolling thru
a spreadsheet containing a chart. But there is always a chart present, for
example, I wrote a rather long paper (no chart included), and it did not crash,
as soon as I added a chart it crashed within minutes.
Comment 7 stephan_schaefer 2005-11-18 09:38:14 UTC 
ssa->bm: Could you please have a look ?
Comment 8 bjoern.milcke 2005-11-18 10:35:09 UTC 
I have absolutely no idea what might be the problem here. The chart library is
on none of the stacks, so it obviously is not a crash in the sch library itself.
As I cannot reproduce this, I really cannot help here for now.

->h_texmex_h: Have you tried reinstalling OOo? Maybe there is a corrupt library.
Comment 9 h_texmex_h 2005-11-18 21:52:58 UTC 
ok, I'll try re-installing it again
Comment 10 h_texmex_h 2005-11-19 20:47:59 UTC 
I re-installed it and the error reporter works ... so would it be better to just
submit crash reports from there and not worry about posting them on here any
longer ?
Comment 11 h_texmex_h 2005-11-21 04:56:25 UTC 
I think I found what was causing the problem ... there was a conflict between
the older OpenOffice that my Linux distro came with and the one I later
installed from this site, it seems that one of the older packages was not
uninstalled properly, which is what I think was causing the error. So, I guess
that is the fix for it, you can remove this issue if you want.
Comment 12 lars 2005-11-21 18:33:08 UTC 
issue resolved like reporter reported
Comment 13 lars 2005-11-21 18:33:34 UTC 
closing
Comment 14 caolanm 2005-11-24 09:05:41 UTC 
reopen as reproducable for me
Comment 15 caolanm 2005-11-24 09:06:14 UTC 
mark as duplicate of issue with testcase

*** This issue has been marked as a duplicate of 58368 ***
Comment 16 caolanm 2005-11-24 09:07:08 UTC 
close as dup